Delivery & Shipping Policies
Effective Date: 01-02-2024
Thank you for choosing HOF India for your furniture needs. We are committed to providing a convenient and hassle-free shopping experience, including the delivery of your furniture. Please read our Delivery & Shipping Policies carefully to understand how we handle the delivery of your orders across India.
Delivery Area
We offer pan-India delivery for all our products. Whether you're in a major city or a remote location, we strive to reach you with our high-quality furniture.
Delivery Time
Our delivery times may vary depending on the product and your location. You will find the estimated delivery time on the product page when you place your order. Please note that these are approximate delivery times, and actual delivery may vary due to unforeseen circumstances.
Shipping Charges
We offer free shipping on most products within India. However, for certain remote locations, there may be additional shipping charges. Any applicable shipping charges will be displayed during the checkout process.
Order Processing
Once your order is placed and payment is confirmed, we will process your order within 10 -15 business days. Please note that this processing time may vary depending on the product and its availability.
Tracking Your Order
After your order is shipped, we will provide you with a tracking number so you can monitor the status and location of your shipment. You can track your order through our website or contact our customer support team for assistance.
Delivery Methods
We partner with reliable courier and logistics services to ensure your order reaches you safely. Depending on the size, weight, and destination of your order, we may use different delivery methods. Our team will choose the most suitable method to provide the best service.
Delivery Appointment
For larger furniture items, we may schedule a delivery appointment with you to ensure a convenient and smooth delivery process. Please make sure to be available at the specified time to receive your order.
Receiving Your Order
It is important to carefully inspect your furniture upon delivery. If you notice any damages or discrepancies, please report them to the delivery team and make a note of them on the delivery receipt. We encourage you to thoroughly review our Return & Refund Policy for more information on how to address such issues.
Address Information
To avoid any delivery complications, please ensure that your shipping address is accurate and up-to-date when placing your order. HOF India will not be responsible for delivery delays or failures caused by incorrect address information.
Multiple Items in One Order
If your order contains multiple items, they may be delivered separately due to varying delivery times and methods.
Delays and Force Majeure
While we make every effort to deliver your orders on time, there may be occasional delays due to factors beyond our control. These may include natural disasters, strikes, customs clearances, or other unforeseen events. We appreciate your understanding in such situations.
Contact Information
If you have any questions or concerns about our Delivery & Shipping Policies or your order's delivery, please contact our Customer Support team at ecom@hofindia.com.
By placing an order with HOF India, you agree to abide by these Delivery & Shipping Policies. We reserve the right to modify these policies at any time, and any changes will be posted on our website.
Thank you for choosing HOF India for your furniture needs. We look forward to serving you with the best in furniture and delivery services